Hassle-Free 30 Day Returns
Need to return an item?
Our hassle-free returns mean you have 30 days from when you receive the order. All you do is contact us for an RMA number and ship it back to us, and we will issue a full refund, less shipping costs (From $5.99).
Please note that item(s) without the original neck label or that have been washed or worn are not eligible for exchange or return.
Return instruction
All returns must be accompanied by a Return Merchandise Authorization (“RMA”) number. To receive an RMA number, email info@movitees.com with the following information:
Subject your email title to “RMA Request”
Please provide us with:
Original order number
Reason for return
Your name
Address, city, state/province, zip/postal code, and country
Daytime telephone number
Contact email (if different from the one that you used to send your request)
No return will be accepted without a MoviTees issued RMA number.
Send the item(s) you are returning to:
MoviTees
4283 Express Lane
Suite 3350-974
Sarasota, FL 34249-2602
United States
The RMA number must be clearly written on the outside of the shipping package.
All items returned must be pre-paid by the customer. We DO NOT accept COD deliveries. Customers are responsible for all shipping and handling fees to and from MoviTees.
We recommend that you ship the merchandise you are returning via a courier or other delivery service that provides tracking and insurance, as MoviTees will not be responsible for packages lost or damaged in transit to MoviTees.
Refund
We will notify you via email once we receive your return. Once your return is received, refunds will be issued to your debit or credit card or your PayPal account. Please allow 2-4 business days for your account to be credited.